Management Training

Creating effective management at all levels

Effective management is a vital component in the success of any organisation. These programmes are designed to take a manager through the foundations of people and business management to senior level management.

Managing people

I worked with Melanie on a series of management training workshops. Great sessions; finally some training that was as insightful and fun as it was practical. 

Kate Macbeth, Marketing Consultant at Kate Macbeth Ltd

We write material that specifically addresses your organisational needs but modules below will show you our training approach.

These management modules provide a framework for managers to grow their management skills so that they can develop high performing individuals and teams. The focus is on creating environments where staff can thrive and on achieving results through others.


Introduction to Management

We encourage new managers to think deeply about their role and to assess their management skills honestly. We introduce the fundamental skills of delegating, motivating and giving meaningful feedback.

We also examine the business context and explore ways to evaluate performance and set targets that improve performance.

Aligning team and company goals

This session will help managers align their management activities to the goals of their organisation so that they can focus their resources on the right areas and increase productivity.

We examine the broader management context and look at their role in managing the  silos and effective interdepartmental communication as well as virtual team working and managing without formal authority.

Developing individuals

A key motivating factor for team members is the feeling that they are valued. This session looks at how managers can empower their staff by developing their skills and  increasing their involvement in decision making. 

We also introduce attendees to the core competencies model and its use as a development and appraisal tool.

Attendees will learn models of motivation, effective feedback and coaching skills and understand how to plan for the development of staff competencies.

Developing the team

Teams are micro organisations with their own internal systems and culture. This session helps delegates analyse the inner workings of their team and identify the unique qualities their team possesses.

Attendees will learn tools that to develop their team’s identity and purpose as well as building appropriate team objectives that align with corporate goals.

They will understand their role in building team cohesion, vision and a positive culture.

Leadership in the digital age

Fast moving environments and high uncertainty in business requires leaders who can quickly adapt their style to suit the situation: No leader would call for a working committee to deal with a fire and only a poor leader forces through radical change without collaboration.

This course in adaptive leadership helps managers to assess their preferred style and develop weaker areas.

We also look at the sources of power available and assess how individuals use this to influence those around them.


Managing virtual teams

A key skill in the digital age is the ability to manage virtual teams. There are unique issues in coordinating the team's work online and offline, sometimes without the formal authority you have with traditional teams.

This course offers useful tools to help you manage a virtual team successfully.

Managing proactive teams

An in depth workshop looking at how your teams currently work together to create value. Attendees evaluate ways to improve team performance against appropriate standards and benchmarks. We discuss what an ideal team at your company would look like and create a plan to take existing teams to ‘high performance’ standard.

We will also look at individual behaviour in teams that can be obstructive and discuss ways to correct it.

Developing talent through coaching

We will look at different approaches to performance management and different coaching skills that can be used to improve and track performance.

Managers will evaluate how best to coach in different situations and using formal and informal feedback and metrics to make sure that goals are achieved.

Business management

Mel gives start-ups and growth businesses a great understanding of the challenges in creating the right the right company structure and culture.

They are areas to easily overlook and undervalue, but have enormous impact.

Paul Cowin, Director, Media & Technology at Pulse Comms

The business management courses are based around operations and resource planning, including target setting and forecasting and the basics of budget setting, understanding and interpreting business data. Specific content is always tailored to the needs of your own organisation.

Understanding the organisation

We introduce the key concepts needed to evaluate the structure, systems and culture of teams and the organisation as a whole.

We look at how these essential aspects of business connect and how failure to consider one area can undermine performance across the board.

Resource planning

An introduction to assessing all the resources available to achieve goals, this workshop encourages managers to assess the financial human and other resources available to achieve objectives.

Attendees will be introduced to planning models to help ensure best use of resources.


Creating a culture of excellence

We will look at the role culture plays in an organisation and how to recognise, evaluate and influence it. We will also look at how well aligned the culture of each team is to corporate goals and how it contributes in the creation of value for clients.

Managers can explore how to keep staff focused on what is most important. This session will help managers to analyse their team culture and make sure that it clearly supports the organisation's ethos.

Introduction to operations management

Both service companies and manufacturers need to have a clear operations strategy that delivers a competitive advantage if they are to be as efficient and effective as possible.

New thinking in operations allows managers to evaluate the performance of every part of the organisation and what it contributes to your organisational goals.

This is an is an essential introduction to assessing operations as part of your growth strategy.


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